Archive for the ‘Uncategorized’ Category


Why I Will Never, Ever Hire A “Social Media Expert”


He encontrado un articulo muy divertido de Peter Shankman aquí. Os lo adjunto para reirse un poco de los community managers !


I was going to call this article “All ‘Social Media Experts’ Need To Go Die In A Fire,” but I figured I should be nicer than that.

But my title stands. If you call yourself a social media expert, don’t even bother sending me your resume.

No business in the world should want one on their team. They shouldn’t want a guru, rockstar or savant, either. If you have a social media expert on your payroll, you’re wasting your money.

Being an expert in social media is like being an expert at taking the bread out of the refrigerator. You might be the best bread-taker-outer in the world, but you know what? The goal is to make an amazing sandwich, and you can’t do that if all you’ve done in your life is taken the bread out of the fridge.

Social media is just another facet of marketing and customer service. Say it with me. Repeat it until you know it by heart. Bind it as a sign upon your hands and upon thy gates. Social media, by itself, will not help you.

We’re making the same mistakes that we made during the DotCom era, where everyone thought that just adding the term .com to your corporate logo made you instantly credible. It didn’t. If that’s all you did, you emphasized even more strongly how pathetic your company was. You weren’t “building a new paradigm while shifting alternate ways of focusing customers on the clicks and mortar of an organizational exchange.” No — you were simply an idiot who’d be out of business in six months.

Ready for the ultimate kicker? We still haven’t learned! We got thirsty again, and are drinking the same ten-year-old Kool-Aid without so much as asking for ice. Rather than embracing this new technology and merging it with what we’ve learned already, we’re throwing off our clothes and running naked in the rain, waving our hands in the air, sure that this time it’ll be different, because this time it’s better!

“It’s not about building a website anymore! It’s so much cooler! It’s about Facebook, and fans, and followers, and engagement, and influence, and…”

Will you please shut up before you make me vomit on your shoes?


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Que influencia tienen los bloggers influentes en las decisiones de compra de consumidores?


Gran pregunta. En trnd estamos analizando la influencia de bloggers sobre consumidores. Reach seguramente tienen, pero cual es la eficacia a la hora de influir sobre los consumidores finales?

Hasta ahora, el único estudio que hemos encontrado al respecto es de Nielsen (2010)

A ver ahora si nuestros estudios confirman lo que ha encontrado Nielsen. Si habeís realizado un estudio similar, no dudeís en contactarnos.


Reactivación del blog


Un año ha pasado. Desde entonces hemos trabajado duro para desarrollar el Word of Mouth Marketing en España 🙂

Y con sucesso: ya cuenta con 32 campañas de marketing participativo y, nuestra comunidad 100% mujer, con 9 campañas !

Gracias a todos nuestros anunciantes por confiar en nosotros !


El código de ética de la WOMMA


WOMMA,, es la asociación comercial líder de las empresas de marketing y publicidad que se centran en el Word-of-Mouth, consumer-generated y las plataformas de los social media –o técnicas de marketing que incluyen el buzz, viral, comunidades y marketing influenciador, así como los blogs de marcas (brand blogging)–.

La WOMMA a través de la empresa trnd, presenta su código de ética en España con la intención de desarrollar y mantener normas éticas apropiadas para los especialistas de marketing y anunciantes.

El valor de la ética, esta presente y de nosotros depende que se lleven a cabo estás “buenas prácticas”. ¿Qué opinan?


Iab Social Media Research October 22nd 201


Os adjunto un estudio muy interesante sobre el uso del social media y de la respuesta de los consumidores al respecto de acciones de marcas a travès de redes sociales.

Food for thoughts…


This is Not a Sponsored Post: Paid Conversations, Credibility & The FTC


El post de Brian Solis en TechCrunch nos da una visión excelente del estado en EEUU sobre la etica de retribuir  bloggers (que sea a través de dinero o productos). Leyendo el artículo por segunda vez, pienso que vale la pena de publicarlo para iniciar en España un pensamiento ético al respecto que falta en muchas agencias online de este país.

“¿Quieres asegurarte la cantidad de post que mencionan tu producto? Fácil, contrata los servicios de una empresa que paga bloggers”, me ha dicho un directivo de una agencia online. Pues para mi no me parece ético si el blogger no menciona la fuente que le ha motivado a escribir su post…

In the eyes of imaginative and opportunistic advertisers and marketers, bloggers and online influencers are the new celebrities and athletes. Brands are showering them with endorsement deals rich with products, cash, trips, exclusive access to information, and VIP treatment each and every day, creating a new genre of star spokespersons.

Many expert and lifestyle “citizen” bloggers and online weblebrities are creating communities around their personas as they freely and actively share personal and identifiable experiences online, in social networks and also in the real world. Those who can successfully connect their stories to others in and around their peer groups earn trust, visibility and authority – limited only by ambition and ingenuity. They’re rewarded for their presence and ability to point their followers in strategic directions.

These new brand ambassadors are almost the perfect instruments for surreptitiously sparking and cultivating a groundswell of desire within desired target markets.

Consumers look to experts and trusted peers for guidance and insight when making decisions.

But who’s to say that the information they’re receiving from their trusted sources is indeed truthful and honest? Many of these followers are blind to the fact that some of these authorities are actually directly or indirectly compensated for their opinions and insights.

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Whose Word-of-Mouth Matters?


Real friends more believable than online friends.

Word-of-mouth recommendations can move consumers to make a purchase.

Word-of-blog, on the other hand, is far less persuasive.

According to Mintel, 34% of US Internet users who bought a product or service based on a recommendation got that tip from a friend or relative, while one-quarter bought based on advice from a spouse or domestic partner.


Lower on the list were bloggers and chat rooms.

While bloggers may bring buzz to a product, converting the buzz to sales is another matter—unless, of course, the blogger is a friend.

“It’s interesting to find that as much time as we spend online, we still prefer a personal recommendation from someone we know and trust,” said Chris Haack of Mintel.

The most common reason that Internet users recommended a product or service was price, followed by quality and convenience.


The sheer number of people that purchase based on recommendations proves marketers need to pay attention to word-of-mouth,” said Mr. Haack.

Build a good product and consumers will spread the word—probably to people they actually know.

For more information, see Trust Word-of-Mouth.

Fuente: emarketer